Shipping Policy
If you wish to find out the shipping cost for one or more products to your location, please add the item(s) to your Shopping Cart proceed to the checkout where the full shipment cost will be made clear before completing your order. We will deliver your order Worldwide Express Mail Service (Online Tracking). Deliveries usually take 10-15 working days to arrive.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment online. Please allow up to 24 hours for tracking information to update after receiving the confirmation email.
Shipping Delays
While we strive to deliver orders promptly, please note that shipping times are estimates and may be affected by factors beyond our control, such as:
- Weather conditions
- Carrier delays
- Customs processing (for international orders)
- High order volumes during peak periods
If there are significant delays with your order, we will notify you via email.
Customs and Import Taxes
- For international shipments, customs duties and taxes may be applied by the destination country’s customs office.
- Customers are responsible for paying any additional fees that may apply to their order.
- We recommend checking with your local customs office for more information on potential duties or taxes.
Lost or Stolen Packages
- We are not responsible for lost, stolen, or damaged items once they have been marked as "Delivered" by the carrier.
- If your package is lost or stolen, please contact the carrier directly for assistance. We can assist you with filing a claim if necessary.
- For issues with damaged or incorrect orders, please contact our customer service team at info@loversexyinc.com, and we will help resolve the problem.