FAQ

1. Do you ship worldwide?

Yes. We offer discreet shipping to customers in many countries worldwide. Available shipping options and delivery times are shown at checkout.

2. Is my package discreet?

Yes. All orders are shipped in discreet, unbranded packaging without product descriptions or explicit markings on the outside.

3. How long will my order take to arrive?

Orders are usually processed within 1–3 business days. Standard shipping typically takes 7–10 business days after your order has been shipped. Delivery times may vary depending on your destination and local customs processing.

4. Can I track my order?

Yes. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

5. What payment methods do you accept?

We currently accept PayPal as our payment method. PayPal provides a secure and convenient way to complete your purchase.

6. What if I receive the wrong or damaged item?

Please contact our customer support as soon as possible with your order number and photos of the issue. We will review the situation and help resolve it.

7. Can I return or exchange an item?

For hygiene and safety reasons, intimate products that have been opened, worn, or used generally cannot be returned or exchanged. Please check our Return Policy for full details.

8. How do I choose the right lingerie size?

Please check the size guide on each product page before ordering. If you are between sizes, we recommend reviewing the product-specific measurements and fit information.

9. Are your adult products safe to use?

Our products are designed for adult use. Always follow the product instructions and clean intimate products properly before and after use.

10. Will my personal information remain private?

Yes. We respect your privacy and use your personal information only as necessary to process and support your order. We do not place explicit product information on external shipping packaging.

11. Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. Once an order has entered processing or has been shipped, cancellation may no longer be possible.

12. How can I contact LoverSexy?

If you have questions about products, orders, shipping, or returns, please contact our customer support through the contact information provided on our website.